![]() ![]() Shutdown: Regardless of whether the other user actually is signed in or not or even when no user is signed in at all, when I try to shutdown, I get the message that another user is logged on and may lose data if I shut down.Note that about 5 minutes after startup, the PC’s speed returns to normal. When I go into System Diagnostics, the option for Startup Test is missing, so I can’t diagnose. Startup: Used to take just a few seconds after turning on the PC to see my two sign-in names: one Administrator account and one standard account.Windows Update often causes problems for my PC, but since the last WU on 10/13/18, my laptop has multiple issues, most of which I have been unable (so far!) to resolve: HP Model 15-BS0XX, Windows 10 64 bit, 16 GB RAM, lots of hard drive space. ![]()
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